Cookie Policy

This Cookie Policy explains how Ancla Tech LLC ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://www.anclado.app ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

It also covers our company website at https://www.anclatech.net, where we show our products and the plans and prices of OnePenny (the "Marketing Website"). The Marketing Website works differently from the Website in one respect: it uses an advertising measurement tag from Google, described in the section "Our Marketing Website and Google Ads" below.

In some cases we may use cookies to collect personal information, or information that becomes personal when we combine it with other information.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Ancla Tech LLC) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through a website (e.g., advertising, interactive content, and analytics) — as explained below, the signed-in Anclado app does not use third-party cookies of this kind, while our Marketing Website and the public pages of the Anclado Website use Google's advertising measurement.

We use first-party cookies for a few, limited reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies — these are the only kind of cookie we use inside the signed-in Anclado app. There we do not use cookies for advertising, analytics, or to track you across other websites, and no third party sets cookies through it. On our Marketing Website and on the public pages of the Anclado Website (sign-in, sign-up, and the OnePenny and MyCard information pages) we additionally use Google's advertising measurement tag, described below.

You have the right to decide whether to accept or reject cookies. Essential cookies cannot be rejected, as they are strictly necessary to provide you with our Services — without them, features like staying signed in wouldn't work.

You may also set or amend your web browser's own controls to accept or refuse cookies, as described in the next section. If you choose to reject cookies at the browser level, you may still use our Website, though your access to some functionality (such as staying signed in) may be affected.

The specific cookies and locally-stored data used through our Website, and the purpose each one serves, are listed below (please note this list may change over time as we add or remove features):

Essential website cookies. These cookies are strictly necessary to provide you with the services available through our Website, such as access to secure, signed-in areas.

sb-bccgxiwyhsstqnixisuw-auth-token — Provider: Supabase. Purpose: keeps you signed in to your Anclado account. Expires: 400 days. View Supabase's privacy policy at https://supabase.com/privacy.

edf_trusted_device — Provider: Ancla Tech LLC. Purpose: remembers this device as trusted, so you're not asked for a two-factor authentication code every time (only if you enable this option). Expires: 30 days.

edf_mfa_verified — Provider: Ancla Tech LLC. Purpose: remembers that you completed two-factor email verification, for a short period. Expires: 12 hours.

expense-tracker:exchange-rates — Provider: Ancla Tech LLC (stored locally in your browser, not a server-side cookie). Purpose: caches currency exchange rates locally so amounts convert correctly without repeated network requests. Persistent (stays until cleared).

aprendocare-auth — Provider: Supabase, used by the AprendoCare app (stored locally on your device, not a server-side cookie). Purpose: keeps you signed in to AprendoCare with your Anclado account. Persistent (stays until you sign out).

aprendocare:trusted-device — Provider: Ancla Tech LLC, used by the AprendoCare app (stored locally on your device). Purpose: remembers this device after the two-factor code. On a phone you sign in once and it stays open while you use it: each time you open AprendoCare it is renewed for 180 days, so only 180 days without opening it asks you to sign in again. On a computer or tablet it is used only if you tick «Remember this device» and expires after 30 days. «Sign out on all devices» removes it everywhere.

aprendocare:last-activity — Provider: Ancla Tech LLC, used by the AprendoCare app on a computer or tablet (stored locally in your browser). Purpose: signs you out after 30 minutes without use, to protect your account. Persistent (updated while you use the app).

We advertise our services on Google Ads. On our Marketing Website (https://www.anclatech.net) we use Google's tag (Google Ads conversion measurement) to learn how many people who clicked one of our ads chose a plan. The same tag also loads on the public pages of the Anclado Website that our ads can lead to (https://www.anclado.app: sign-in, sign-up, and the OnePenny and MyCard information pages). It is never used inside the signed-in Anclado app or inside the iOS and Android apps.

When you visit the Marketing Website, the Google tag may set or read the following cookies and send Google information about your visit: your IP address, browser and device details, the page you viewed, and, if you arrived from one of our ads, an identifier of that ad click.

_gcl_au and _gcl_aw — Provider: Google (set on anclatech.net and on the public pages of anclado.app). Purpose: measure whether a click on one of our Google ads led to a plan choice. Expires: up to 90 days. Google may also set or read cookies on its own domains (such as google.com or doubleclick.net), under its own policies: https://policies.google.com/technologies/ads.

For visitors in the European Economic Area, the United Kingdom, and Switzerland, advertising and analytics storage is turned OFF by default (Google consent mode): the tag only sends cookieless signals there. Our advertising targets the United States.

How to control it: you can block or delete these cookies in your browser (see the next section), or manage the ads Google shows you at https://adssettings.google.com. Blocking them does not affect your use of the Marketing Website or the Anclado Website.

On the public pages of the Anclado Website (sign-in, sign-up, the OnePenny and MyCard information pages, the waitlist and the page the confirmation email opens) and on our Marketing Website (https://www.anclatech.net: the home page and the plans pages) we count how many people visit and where they stop when signing up or choosing a plan, so we can find and fix what gets in the way. We do this ourselves, with our own server, and without cookies.

What we record: the page, the step reached (for example, the sign-up page was opened, the form was sent, an account was created, a plan was chosen) and, when a sign-up is stopped, a short reason such as which field was missing; the country, the kind of device (phone, tablet or computer); and where the visit came from (the campaign tag of the link, a Google Ads click, or the website that linked to us). We do not record your name, your email address, your password, your IP address or your browser details.

To count each visitor once, we turn your IP address and your browser details, together with the date, into an anonymous code that changes every day. The code cannot be traced back to you and it cannot link your visits on different days. Search engines and robots are ignored. Nothing is counted inside the signed-in Anclado app or inside the iOS and Android apps. These counts are deleted after 90 days.

Because we use no cookies or similar identifiers for this, there is nothing for you to accept or block. If you do not want to be counted, you can use your browser's «Do Not Track» or content-blocking features, or contact us at info@anclado.app.

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following browsers each have their own cookie-management instructions: Chrome (support.google.com/chrome), Internet Explorer (support.microsoft.com), Firefox (support.mozilla.org), Safari (support.apple.com), Edge (support.microsoft.com), and Opera (help.opera.com).

Cookies are not the only way to recognize or track visitors to a website. Other, similar technologies exist, like web beacons (sometimes called "tracking pixels" or "clear gifs") — tiny graphics files containing a unique identifier that can recognize when someone has visited a website or opened an email. Inside the signed-in app we do not use web beacons or similar tracking technologies. On the Marketing Website and the public pages of the Anclado Website, Google's tag may use similar technologies (such as pixels) for advertising measurement, as described above.

Not inside Anclado: we do not show advertising in the app, and we do not allow third parties to set advertising or analytics cookies through the signed-in app. We do advertise our own services on Google, and our Marketing Website and the public pages of the Anclado Website use Google's tag to measure the results of those ads, as described above. If this changes, we will update this Cookie Policy and, where required, ask for your consent first.

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

If you have any questions about our use of cookies or other technologies, please email us at legal@anclado.app or write to us by post at:

Ancla Tech LLC, 867 Boylston Street, 5th Floor, Boston, Massachusetts 02116, United States. Phone: (+1) 617-917-9629.